WordPress Support

Save time and headaches with Professional and Reliable WordPress Support

Key Features

Updates

WordPress Core Upgrades, & WordPress Plugin Updates.

Backup's

Secure Weekly &/or Nightly Backup’s

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Security

Enterprise Grade Security & Support

Support

30mins – 2 Hours of Priority Support

Subscribe now or contact me for alternative options.

Plans and Pricing

Lite

$60/Monthly - Per Site
  • WordPress Core Upgrades
  • Plugin Updates
  • Secure Weekly Backup’s
  • Enterprise Grade Security
  • 30 Minutes of Support
Sign Up

Plus

$120/Monthly - Per Site
  • WordPress Core Upgrades
  • Plugin Updates
  • Secure Nightly Backup’s
  • Enterprise Grade Security
  • 2 Hours of Support
  • Database Optimisation
  • Scan and fix any broken links
  • Search Engine Optimisation
  • Uptime Monitoring & Performance Scans
  • Monthly Advice & Analysis
Sign Up

Frequently Asked Questions

Can I cancel at anytime?

After your first two months you can cancel within 30-days.

How do I know what work has been done?

Every month you will receive a detailed report with all of the updates and maintenance that was performed on your Website.

What happens if my site gets hacked?

In the unlikely event of your site being hacked we will restore your Website to a previous backup.

Does this include hosting?

No. Hosting is a separate entity. You don’t even need to have your site hosted with us to enjoy these services.

What happens if don’t select a plan?

You can of course manage your own site care. Please note that Aotearoa Web Design will not be responsible for any breaches of security, or your site not functioning properly. We will still provide you with support, but this would be subject to our hourly rate.

I have multiple Websites, can I get a discounted rate?

Yes, we offer a 10% discount for each additional Website you add to your chosen package.

What is not included
  1. Addition of text, images, media content or functionality which has to be done by a Web Developer
  2. Changes to the website’s graphics, visual design or layouts
  3. Any other work not specifically named under any of the above plans
  4. Support that exceeds the hourly allotted time for that month

Just needs the updates?

We can also offer one-off updates (plugin’s, theme’s & WordPress core) starting at $40.00.

Footnote

Automatic backups are subject to web host compatibility.
Plugin, theme & WordPress core updates are only applicable to those sites with auto update capability.

Not Sure?

If I didn’t answer all of your questions, feel free to drop me a line anytime.

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