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      WordPress Support

      Hassle free management & support services for your WordPress website

      Building your website with WordPress is a smart decision, it currently powers 26% of the web. The reason behind this success is its unparalleled versatility which allows WordPress to be deployed everywhere from small business websites to powering Fortune 500’s like Sony Music and the Forbes blog.

      WordPress enjoys 59.4% market share when it comes to content management systems. The second most popular CMS is Joomla, with 6%.

      With that kind of popularity comes risk, it is the most targeted content management system on the internet for hackers to attack.

      Non-managed solutions or WordPress hosting without some form of monthly support may seem like a worthwhile cost saving exercise, but without it, the reality can be website downtime & security vulnerabilities.

      My support services cover essentials such as regular backups & updates to core & plugin software as well as accounting for scalability in case of traffic spikes.

      This my livelihood, so it’s in my interests to keep everything running like a well-oiled machine, let me provide you with the same for your business investment.

      Key WordPress Support Features

      Updates

      WordPress Core Upgrades, & WordPress Plugin Updates.

      Backup's

      Secure Weekly &/or Nightly Backup’s

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      Security

      Enterprise Grade Security & Support

      Support

      30mins – 2 Hours of Priority Support

      Subscribe now or contact me for alternative options.

      Plans and Pricing

      Frequently Asked Questions

      Can I cancel at anytime?

      After your first two months you can cancel within 30-days.

      How do I know what work has been done?

      Every month you will receive a detailed report with all of the updates and maintenance that was performed on your Website.

      What happens if my site gets hacked?

      In the unlikely event of your site being hacked we will restore your Website to a previous backup.

      Does this include hosting?

      No. Hosting is a separate entity. You don’t even need to have your site hosted with us to enjoy these services.

      What happens if don’t select a plan?

      You can of course manage your own site care. Please note that Aotearoa Web Design will not be responsible for any breaches of security, or your site not functioning properly. We will still provide you with support, but this would be subject to our hourly rate.

      I have multiple Websites, can I get a discounted rate?

      Yes, we offer a 10% discount for each additional Website you add to your chosen package.

      What is not included
      1. Addition of text, images, media content or functionality which has to be done by a Web Developer
      2. Changes to the website’s graphics, visual design or layouts
      3. Any other work not specifically named under any of the above plans
      4. Support that exceeds the hourly allotted time for that month

      Just needs the updates?

      I can also offer one-off updates (plugin’s, theme’s & WordPress core) starting at $40.00.

      Footnote

      If you are not hosted through Aotearoa Web Design then backups will be subject to your web hosts compatibility.
      Plugin, theme & WordPress core updates are only applicable to those sites with auto update capability.
      All prices above do not include GST.

      Not Sure?

      If I didn’t answer all of your questions, feel free to drop me a line anytime.

      Do NOT follow this link or you will be banned from the site!